Privacy Policy

This privacy policy sets out how Mina Milanovic uses and protects any information that you give to Mina Milanovic Photography.

Mina Milanovic Photography is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Mina Milanovic Photography may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are aware of, and happy with any changes. This policy is effective from 22 May 2018 and last updated on 22 May 2018.

Personal information we collect

We may collect the following information from you via our website or when you correspond with us via phone, email or face to face in order to make your photography booking.

  • Your name
  • Contact information including email address, postal address and telephone number
  • Demographic information such as postcode, preferences and interests (yours and your family members)
  • Names of other family members and friends who will be in the photoshoot
  • Date of birth of children to be included in the photoshoot
  • Your due date (maternity photoshoots)
  • Names and date of birth of any pets who will be in the photoshoot
  • Other information relevant to customer surveys and/or offers

How do we use information you give us

We use personal information you provide us for the following reasons:

  • Internal record keeping and administrative operations
  • To contact you about your enquiry and discuss your photoshoot
  • To arrange and plan our your photoshoot
  • To confirm or remind you of your scheduled photoshoot
  • To notify you of any changes to your photoshoot, for example due to weather conditions
  • To improve our products and services
  • To contact you with post-photoshoot information which may include photo galleries, digital file purchases, album creation and other post-photoshoot related information
  • To provide you with any invoices, billing or receipt requests
  • We may periodically send promotional emails about our services such as our monthly newsletter, special offers, competitions, notification on workshops or other information which we think you may find interesting using the email address which you have provided


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Where we store your data

We store your data and photographs within the European Union and also in the United States. Data and photographs are stored in the UK, on password protected hard-drives, accessible only to authorised staff. We will take all necessary steps to ensure that all information stored on these drives is treated securely and in accordance with our privacy policy. Our website hosting site Squarespace is based in the United States, and complies with GDPR. It is certified to the EU-US and Swiss-US Privacy Shield, which allows them to lawfully transfer EU and Swiss personal data to their US-based datacenters. You can read more about Squarespace’s Privacy Shield certifications here. Squarespace uses standard industry security practices to protect your personal information including Secure Socket Layer (SSL) technology which secures the connection between your browser and the website you are visiting. Our United States based marketing email service (Mailchimp) provider participates in and has certified their compliance with the EU-US Privacy ShIeld Framework. You can find more information at:

What are cookies and how we use them

Cookies are small pieces of data that websites store on a device. Cookies can improve visitors’ browsing experience because they help websites remember preferences and understand how people use different features. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our website provider, Squarespace, uses cookies to allow visitors to navigate and use key features on our site. We use Analytics and Performance cookies to collect information on how visitors use and interact with our website in order to make improvements to our services. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies, by clicking on our cookie banner. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For more information about how we use cookies, please read Squarespace’s Cookies Policy.

Google Analytics

Mina Milanovic Photography uses Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How long we store information

We will only use and store information for so long as it is required for the purposes it was collected for. How long information will be stored for depends on the information in question and what it is being used for. For example, if you ask us not to send you marketing emails, we will unsubscribe you from the list, and delete your details off that list.

We never store payment card information. Through our website provider, Squrespace, we use Stripe to process payments through the website such as photography voucher purchases. Stripe uses and processes your complete payment information in accordance with Stripe’s privacy policy.

Email contact

Mina Milanovic Photography uses Gmail for inbound and outbound electronic mail. For more information about how Google processes data, please see the Google Privacy Policy.


We use a third party provider, Mailchimp, to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see Mailchimp's Privacy Policy.

People who contact us via social media

If you send us a private or direct message via social media i.e. Facebook, Twitter or Instagram, the message will be stored by those sites. Please make yourself familiar with the respective privacy policies of those social media sites.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to our business address.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the below address. We will promptly correct any information found to be incorrect.


How to contact us

Please contact us if you have any questions about this privacy policy or the information we hold about you. You can contact us by sending an email at, call on 07793 677 867 or write to Mina Milanovic Photography, 1 Redcap cottages, New Road, Forest Green, Dorking, RH5 5SA, UK